Local residents contact the Environmental Agency

Posted by Natasha Heather on Facebook

Just received a call back from Environment agency. On the day of the smell, the incinerator was burning, and had an alkaline wash through which can produce that awful smell.
They want people to know that they are regulating the site and they need more people to phone them when there are issues like this so that they can make sure the site is performing within its designated limits.
They are now going to look into the issue and data from the site and pollution sensors in the area to get an indication of what went wrong. Spoke to a lovely lady who was very much on the side of residents.

For those asking
Environment incident hotline

Telephone (24 hour service)
0800 80 70 60

Date 9th January 2018

Another resident posted on Facebook:

Hackbridge stunk this morning of burning/burnt diesel this morning.
I noticed it between 7:50am and 8:30am.